Global Prayer Storm joins you to a 24/7 watch of prayer, one hour a week at a time. If something is not working, or you cannot get to your hour, write to us at gps@godencounters.com and a person will answer. We aim to reply within two business days.
I did not get my prayer reminder.
Reminders need notifications turned on. In the app, open More, then Notifications, and check that reminders are on for this device. If they are on and nothing arrives, check your phone’s own notification settings for Global Prayer Storm. Reminders go to every device you have signed in on, so a new phone needs one sign-in before it can be reminded.
I forgot my password.
On the sign-in screen, tap “Forgot your password?” and we will email you a link. The reset itself happens here on the website.
I want to change or give up my hour.
Open More, then My Account. You can change the hour, add another, or release one you can no longer keep. You can do the same on the website at My Account. An hour you release goes back on the wall for someone else.
Can I use the same account on the website and the app?
Yes. One account works in both places.
Why does the Prayer Hub ask me to sign in?
The guides, teaching and crisis alerts are for the people who stand watch with us. Creating an account takes a moment and is free.
How do I delete my account?
In the app, open More, then My Account, then Delete my account. You can also do it at globalprayerstorm.com/delete-account. This removes your account, your hours and your check-in history for good.
Something else
Write to gps@godencounters.com. Tell us your phone and whether you are using the app or the website, and we will work it out with you.